Erik Dolson: Writer

by Erik Dolson

Boeing has released information to airlines on how to convince customers and crew that the 737 Max planes are “safe” after two crashed, killing 346 people. One point made was that passengers are more emotional than rational:

“Every interaction with an anxious passenger, whether face-to-face or online, is an opportunity to demonstrate our care and concern,” the presentation said. “This is as simple as recognition of a passenger’s state of mind. Research shows that emotions drive decision-making, so a human connection will be more effective than rational appeals.” 

Perhaps Boeing should focus on fixing the planes … Read more… →

By Erik Dolson

I’d been working on a blog saying that Boeing chief Dennis Muilenburg had to go. Boeing beat me to it. Meulenberg was let go over the weekend before I could publish.

Muilenburg was clumsy through the crisis following the crash of two of its new 737 Max airplanes that killed 346 people. He applied political pressure and embarrassed the Federal Aviation Administration, which delayed grounding the airliner until many other nations had already done so. He repeated “Safety is our number one priority” long after that was obviously untrue. He failed to effectively communicate with his … Read more… →

A friend posted this on his site.

As Clint Eastwood said, “Don’t let the old man in.”

“… Equally important, senators acting as jurors in an impeachment trial must take a second oath as well, required by the Constitution: to “do impartial justice according to the Constitution and laws, so help me God.”

And so senators—especially the Republicans—will face a choice that they should understand goes far beyond politics. They must choose whether to follow the facts, or to follow their fears; to uphold propriety, or to perpetuate partisanship; to champion the truth, or to legitimate lies; to defend the interests of the nation and its Constitution, or the personal interests of one vainglorious man. In short, … Read more… →