by Erik Dolson
Marriott Hotels has selected me for a special, low cost vacation. Windham Hotels wants me to view a resort property and tell all my friends (both of you) how great it was. Credit Card Services is giving me a low, 6 percent interest rate on my Visa and Mastercard balances. To top it off, someone is going to give me better health insurance at NO ADDITIONAL COST!
All that by noon today. By bedtime, especially around the dinner hour, I imagine I’ll have received another four or five spam calls. Up until now I would listen to the pitch, ask questions, hoping the caller would put me on a list that says that calling my phone number was a giant waste of time, and after all, time is money.
Then I was on the phone with James, a gentleman who sounded like he was in India.
“You just want to take my time!” he yelled after I asked him for the fourth time to tell me which credit card he was talking about. He cut the connection before I could say that his call and others I’d received today cost ME time, and aggravation. Good thing I am on an unlimited plan.
James and those on the other end of spam calls are just trying to eke out a living wherever their call center is located: India, The Philipines, South Carolina. I doubt it’s a high paying gig, but since I can’t get to his boss, or the boss’s boss, I’d hoped there was a feedback loop somewhere and they’d stop letting me waste their time as they wasted mine. It was about all I could do.
But James caused me to think again about “time is money.” So is electricity. And bandwidth. Battery usage. I wondered if there is anyplace in the system where AT&T and Verizon might be making money off spam. Because, after all, they make money off nearly every other use of bandwidth (at one time those were “our” airwaves. Another story).
Given that AT&T and Verizon are happy to store our information and share it with the U.S. government if asked (as a run around the law prohibiting the government itself from doing so), it’s not unreasonable that they know who is flooding the world with and profiting from the spam.
Could it be that AT&T and Verizon sell me service and then sell me to others? Why don’t I get a cut of that deal? Does spam take up bandwidth that AT&T and Verizon have said is in such short suppply? Could they stop spam, and if so, why don’t they? It’s not unreasonable to think they’re making a profit from the calls somehow. Someone is, or the calls would not exist.
Yes, there are other telecoms and they are not innocent. But sometimes you just want to aim at the head of a snake.
Spam calls are not just an annoyance. We should not have to go to lengths to block, screen, or otherwise avoid these intrusions into our lives. At one time, with landlines and later for unlisted cell phones, unasked for intrusions were illegal. They could be again. Perhaps it’s time for a person of authority to take an interest.
Free speech, you say? Nothing is free in a market economy. Spammers have just shifted the cost onto me. They call my phone again and again and again, running down my battery and stealing my attention. I’d like it to stop. Time is money, and I don’t have enough of either one.